As the bitter cold has engulfed the NorthEast and MidWest, many people have e-mailed me about shipping their products or worried about receiving frozen products and the effects on the products. I`ve thought about it and have a few tips or suggestions:
1) ship to a business where there will be someone to receive the package upon arrival
2) ship to a house where someone will be home to receive it.
3) ask the shipper to use "signature acceptance only" ...this option may cost you a few dollars more, but the driver is not allowed to leave the package on your door step or in your yard.
4) FedEx, which is what we use, also offers a couple other services, like "evening delivery" for those who are never home during the day or can`t have it delivered to a work address. They also offer "Appointment delivery" where they will call you to set up a specific time during the day. Yes, these option do cost more, but it might be worth it if you don`t want to deal with frozen products or if you live somewhere where safety is a problem.
5) If you can`t do the above suggestions, try not to order liquids with wax in them, they often come seperated and need to be shaken. If these freeze, they don`t always mix again.
6) Add more microfiber to your orders, these will give a little better insulation and warmth to the products.
I`ll try to think of some more, but these were the ones that came to me as I was answering some e-mails
7) Just thought of this one...watch your tracking info...
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