Since you aren't getting much response, I'll thwough out what little I know.
1. The owner's manual says the unit has enough grease to last the life of the tool. That could be good or bad.

2. They do recommend having it serviced by a service agency at the 100 hour mark.
3. An owner's manual is available from DeWalt-Porter Cable if you have lost yours.
4. My unit has not been serviced in the 6+ years I have owned it.
5. Mine has never been smooth, but it isn't difficult to use even with the vibration.
6. If yours has changed in the vibration level, it might be worth taking it to a service facility to have it checked. At the time I purchased mine, they carried a 1 year warranty.