Ebay Account Hacked...help Please

[Tex Star Detail]

OK, I cannot log into my ebay account anymore.
I recieved 2 emails in my mail account...
1 says.......Email address changed...all emails will go to the new address
2 says.....Registration country has been changed to the United Kingdom

This was done from IP Address: 195.93.60.148 - ISP Host: 195.93.60.148

IS THERE A WAY I CAN TRACK THESE DOWN AND GET A NAME AND NUMBER????

It was also reported to ebay, but they are slow as H3LL


HELP
Chris

[joe.p]

Originally Posted by TexasTB

OK, I cannot log into my ebay account anymore.
I recieved 2 emails in my mail account...
1 says.......Email address changed...all emails will go to the new address
2 says.....Registration country has been changed to the United Kingdom

This was done from IP Address: 195.93.60.148 - ISP Host: 195.93.60.148

IS THERE A WAY I CAN TRACK THESE DOWN AND GET A NAME AND NUMBER????

It was also reported to ebay, but they are slow as H3LL


HELP
Chris

chris this type of thing happend with mY daughter Acct except someone listed a pair of game tix for $ 7,000. You need to contct EBAY A.S.A.P..

If you know another person with a Ebay Acct maybe they an contact Ebay on your behalf..

[jaybs02]

according to network solutions this is the info about the host

195.93.60.148
Record Type: IP Address

OrgName: RIPE Network Coordination Centre
OrgID: RIPE
Address: P.O. Box 10096
City: Amsterdam
StateProv:
PostalCode: 1001EB
Country: NL

ReferralServer: whois://whois.ripe.net:43

NetRange: 195.0.0.0 - 195.255.255.255
CIDR: 195.0.0.0/8
NetName: RIPE-CBLK3
NetHandle: NET-195-0-0-0-1
Parent:
NetType: Allocated to RIPE NCC
NameServer: NS-PRI.RIPE.NET
NameServer: NS3.NIC.FR
NameServer: SUNIC.SUNET.SE
NameServer: NS-EXT.ISC.ORG
NameServer: SEC1.APNIC.NET
NameServer: SEC3.APNIC.NET
NameServer: TINNIE.ARIN.NET
Comment: These addresses have been further assigned to users in
Comment: the RIPE NCC region. Contact information can be found in
Comment: the RIPE database at http://www.ripe.net/whois
RegDate: 1996-03-25
Updated: 2005-08-03

RTechHandle: RIPE-NCC-ARIN
RTechName: RIPE NCC Hostmaster
RTechPhone: +31 20 535 4444
RTechEmail: search-ripe-ncc-not-arin@ripe.net

I'm not to sure how much that is going to help

"J"

[Spilchy]

First thing, if your ebay account is hooked up to a credit card or bank account, cancel the card or call your bank's customer service and disconnect your account from Ebay. I'd do the same with your PayPal. Explain the situation to them.

ebay phone numbers - yes they have phone numbers!

#408-376-7400

or

Another Number

Here is a live chat with ebay reps LINK

[Tex Star Detail]

Originally Posted by joe.p

chris this type of thing happend with mY daughter Acct except someone listed a pair of game tix for $ 7,000. You need to contct EBAY A.S.A.P..

If you know another person with a Ebay Acct maybe they an contact Ebay on your behalf..

I actually created another account and reported it. I'm hoping something happens SOON. I've been calling my bank to see if anything has been used...
STRESSFUL

[Spilchy]

Originally Posted by TexasTB

I actually created another account and reported it. I'm hoping something happens SOON. I've been calling my bank to see if anything has been used...
STRESSFUL

Call Ebay with the numbers I gave! Dont make another account!

Call the bank and DISCONNECT your account number from EBay. Or have them freeze it or something. Explain the situation.

You have the ability to fix this instead of waiting around pulling your hair out.

[jaybs02]

here is a little more info it seems that it is an EU AOL IP address

% Information related to '195.93.0.0 - 195.93.63.255'

inetnum: 195.93.0.0 - 195.93.63.255
netname: AOL-EU-1
descr: AOL Inc
country: US
admin-c: AOL5-RIPE
tech-c: AOL5-RIPE
status: ASSIGNED PA "status:" definitions
mnt-by: AOL-EU-MNT
mnt-lower: AOL-EU-MNT
source: RIPE # Filtered

person: AOL NOC
address: America Online Inc.
address: 22080 Pacific Blvd
address: Sterling, VA 20166
address: USA
phone: +1 703 265 4670
e-mail: domains@aol.net
nic-hdl: AOL5-RIPE
mnt-by: AOL-EU-MNT
source: RIPE # Filtered

% Information related to '195.93.0.0/17AS8292'

route: 195.93.0.0/17
descr: AOL International Operations, Europe
origin: AS8292
mnt-by: MAINT-ANSUK
source: RIPE # Filtered

Good Luck Chris

"J"

[Tex Star Detail]

Originally Posted by Spilchy

Call Ebay with the numbers I gave! Dont make another account!

Call the bank and DISCONNECT your account number from EBay. Or have them freeze it or something. Explain the situation.

You have the ability to fix this instead of waiting around pulling your hair out.

I tried calling............It just says click "LIVE HELP" on EBAY
I did, and it said there was a 45 minute wait for the next rep.

[Spilchy]

Originally Posted by TexasTB

I did, and it said there was a 45 minute wait for the next rep.

:bawling: Just stick it on speaker and wait. While waiting, I'd call your bank on your cell and work with them to disconnect your account or something. And try using the live link on the computer that I posted.

You can do 3 things at once!

[joe.p]

Originally Posted by jaybs95

here is a little more info it seems that it is an EU AOL IP address



Good Luck Chris

"J"

Jay very impressive...

[Tex Star Detail]

Wehave 2 different cards for our account. My wife, and Mine. My wifes has a different number than mine. I use mine for all online transactions, internet, website, etc.....
I guess I can just cancel my card all together, and update my card info to my wifes for my ISP, and website.....Screw ebay all together....just cancle everything all together with them.

[norahcrv]

Chris,
I'm so sorry that this has happened to you
But if you call your bank & card company, they will be able to advise you how to handle the accounts & protect yourselves. Sadly, you're probably not the first situation like this.
Norah

[Tex Star Detail]

I'll tell you what...I'll never use eaby again............

[Tex Star Detail]

Talked to an ebay Rep. Got refered to another "LIVE HELP"....let the run around begin..................

[97F1504x4]

Sorry to hear this has happened. Did you by chance get an email saying someone had tried to access your account and then had a link in it to click? If so that is why you are having this problem. That is what is referred to as a phishing email and even though it may have looked official and had the paypal/ebay logo it is a scam. No matter what you should never clink any link in an email no matter how much the email looks official. I always forward those to e bay or paypal so they can take care of them.

I am sure most of you already knew all this but figured it might be good for someone who may not know better. I have seen this happen to many people who simply did not know any better.

Richard