Excel Detail rocks

**danwatt** · 02-05-2006, 12:49 AM

Ordered some Natty`s Blue and Optimum waterless wash from ExcelDetail, got it yesterday. Noticed there was no invoice in the package, didn`t think much of it, as I could always print one out. Today, I recieved an envelope with my address, handwritten from ExcelDetail. Inside, was the invoice! Amazing customer service. Thank you Patrick, need more businessmen like you around.

**adept** · 02-05-2006, 01:13 AM

Wow, that is great customer service.

**White330** · 02-05-2006, 01:25 AM

Excel Detail rocks

That`s not news.

**imported_Denzil** · 02-05-2006, 02:02 AM

Originally Posted by DanoWatt

Ordered some Natty`s Blue and Optimum waterless wash from ExcelDetail, got it yesterday. Noticed there was no invoice in the package, didn`t think much of it, as I could always print one out. Today, I recieved an envelope with my address, handwritten from ExcelDetail. Inside, was the invoice! Amazing customer service. Thank you Patrick, need more businessmen like you around.

Hats off to ya Patrick!

**cwcad** · 02-05-2006, 04:51 AM

Originally Posted by White330

That`s not news.

Well it is not news for those of us that have had dealings with Patrick.

**imported_Neothin** · 02-05-2006, 07:53 AM

I especially love the returned shipping money. He gives back whatever isnt used to ship the package. now THAT is awesome.

**ntoddalbert** · 02-05-2006, 04:57 PM

I made an order once, arrived quick and I was happy. Few days later I get 5-10 bucks back on my credit card, he said you were entitled to a discount that you didn`t enter. How many places would do that without the customer asking....

Great guy

**bluemoon** · 02-05-2006, 05:31 PM

ExcelDetail has customer service like no other supplier. Always a pleasure doing business with Patrick.

**BigAl3** · 02-05-2006, 05:41 PM

agreed with all. i plan on doing another order very soon!

**Scottwax** · 02-05-2006, 09:15 PM

Patrick has always provided great customer service.

**imported_ajbarnes** · 02-05-2006, 09:41 PM

One thing I like about exceldetail is the fact he ships usps as I tend to always have a problem with packages being shipped to me ups. Other than that, I`ll be over there placing an order in a couple of days for some optimum no rinse, some ww`s, and maybe some other stuff. :xyxthumbs

**danwatt** · 02-05-2006, 11:38 PM

Now, every time I browse Autogeek, I feel dirty. Hah.

**imported_flatstick** · 02-06-2006, 05:42 AM

Originally Posted by ajbarnes

One thing I like about exceldetail is the fact he ships usps as I tend to always have a problem with packages being shipped to me ups. Other than that, I`ll be over there placing an order in a couple of days for some optimum no rinse, some ww`s, and maybe some other stuff. :xyxthumbs

That is strange last order I placed at the end of January came via FedEx. thought he was getting away from USPS as it was creating more problems for him. :think:

**imported_ajbarnes** · 02-06-2006, 01:59 PM

Originally Posted by flatstick

That is strange last order I placed at the end of January came via FedEx. thought he was getting away from USPS as it was creating more problems for him. :think:

Awww crap! Didn`t no he changed shipping options. I haven`t ordered over there for awhile. Maybe I`ll just move out of my apartment and into a house so that I can get packages delivered with no issues...since it seems as if everyone ships either ups or fedex. :p

**imported_flatstick** · 02-06-2006, 07:46 PM

Originally Posted by ajbarnes

Awww crap! Didn`t no he changed shipping options. I haven`t ordered over there for awhile. Maybe I`ll just move out of my apartment and into a house so that I can get packages delivered with no issues...since it seems as if everyone ships either ups or fedex. :p

Well I can not say that he does not use USPS anymore but my order cam via FedEx. I would ask him first about his shipping supplier. also did not want to seem that I am complaining about the change in vendors, just wanted to let people know what they might expect. hey I have no complaints, order came cross country in 5 days after I placed it. I will say that you are still dealing with Patrick and he is fantastic. the shipping might be a touch more but I am looking at his end where he does not have to deal with USPS if he does not need to. maybe he will chime in and comfirm.