I`ve got the Bissel AutoCare ProHeat (pretty much a little bigger green machine) that I use for interior extraction and have noticed tha the last couple of times the carpet seemed a little hard after using it. I did some reading up and it seems like I may not be getting all the product out of the carpet during extraction but at the time I felt like I was doing the best I could. My current process is folex as a pre-treat, scrub, spray the carpet cleaning solution from the machine, light agitation, then extraction. I`ll be doing some testing this weekend and was wondering if dilluting and spraying some fabric softener on the carpet after extraction would be a good idea. Is this a viable option or is there something I should be doing different along the process?
Thanks,
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